Terms of service

Welcome to Jewelify by Aqsa. By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully before shopping with us.

1. General
Jewelify by Aqsa reserves the right to update, change, or replace any part of these Terms and Conditions at any time without prior notice. Continued use of our website after changes constitutes acceptance of the revised terms.

2. Products

  • We make every effort to display our jewelry accurately, including colors and details. However, slight variations may occur due to screen settings or lighting during photography.
  • All products are subject to availability. We reserve the right to discontinue any item without notice.

3. Pricing

  • All prices are listed in PKR (Pakistani Rupees) and are subject to change without prior notice.
  • We reserve the right to correct any pricing errors, even after an order has been placed.

4. Orders

  • Orders are confirmed only after verification (via call/WhatsApp, if required).
  • We reserve the right to cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.

5. Payment

  • We currently accept Cash on Delivery (COD) and/or bank transfer as payment methods.
  • Full payment (for prepaid orders) or cash payment (for COD) is required at the time of delivery.

6. Shipping & Delivery

  • Orders are processed and dispatched within [X] business days.
  • Delivery timelines may vary based on location and courier service; delays due to unforeseen circumstances are beyond our control.
  • Please ensure someone is available to receive the order and inspect it at the time of delivery.

7. Returns & Exchanges
All returns and exchanges are subject to our separate Return & Exchange Policy, available on our website.

8. Intellectual Property
All content on this website — including images, logos, product descriptions, and designs — is the property of Jewelify by Aqsa and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability
Jewelify by Aqsa is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. Privacy
Any personal information collected (name, address, contact number) is used solely for order processing and will not be shared with third parties, except as necessary to fulfill your order (e.g., courier services).

11. Governing Law
These terms are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts in Lahore, Pakistan.

12. Contact Us
For any questions regarding these Terms and Conditions, please reach out to us via WhatsApp or Instagram.